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For crocodile, caiman and python skin, processing of CITES documents will take 2 - 3 business days before delivery.
Orders are processed Mondays – Fridays (excluding Thailand public holidays), pending stock availability and payment. All deliveries will be made within the next 3 business days after we have received your order.
A tracking number will be sent to your email as soon as your order has been shipped. To follow up your order, please use the tracking ID sent to your email. Once your order is shipped, we shall not be responsible or held liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery, and/or if the shipment is lost or damage during its way to the destination.
For international shipping, Apart from Thailand royal postal, we also offer DHL, for fast and reliable service. Total delivery time varies depends on the country and address. It takes normally 5 – 15 days.
We currently do not have refund policy and we do not accept any refunds at the moment. You may wish to return a product to us. This may be due to a dislike of the colour or needing a different size or function. If you are unsure about a product, you can send us an enquiry before making a purchase decision. You can contact us at info(@)ammomentbrand.com
Payments are accepted via credit card, or PayPal with a valid shipping address. Accepted credit cards are Visa, American Express and Mastercard.
When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.
All transactions are secured. Ammoment website is provided with an SSL encryption system to protect personal and payment data.
We also accept Bank Transfers. In order to pay by Bank Transfer please contact our Client Service on info(@)ammomentbrand.com
For any product inquires, please contact our team at the following address: